Help center
Frequently asked
Answers to the most common questions about orders, shipping, returns and our products.
How long does shipping take?
Standard shipping takes 3–5 business days within the EU. Express options are available at checkout.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging.
Are your products vegan?
Yes — every product is 100% vegan and cruelty-free. Many of our cosmetics carry organic certification.
Where is Bond and Honey based?
We're an independent brand based in Portugal, working with carefully selected partners across Europe.
How do you support mental health?
1% of every sale is donated to organisations that provide mental health support and awareness.
Do you ship internationally?
Yes — we ship to most countries. Delivery times and rates are calculated at checkout based on destination.